---
title: "Is Shift4 Eigen Gateway down? Shift4 Eigen Gateway status"
url: "https://www.openstatus.dev/status/3dcart/eigen-gateway"
description: "Live Shift4 Eigen Gateway status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Shift4 Eigen Gateway down?

**Answer:** No, Shift4 Eigen Gateway is not down. All Shift4 Eigen Gateway systems are operational.

- Status: operational
- Checked: 2026-11-07T00:11:31Z
- User reports in the last 15 minutes: 0
- Part of: [Shift4](/status/3dcart.md) / Eigen/xDine
- Official status page: https://shift4payments.statuspage.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Eigen Gateway

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-10 | [Eigen Processing Disruption](https://stspg.io/327334zjj06z) | critical | 1h 1m |
| 2026-07-17 | [Eigen Network Outage](https://stspg.io/1wzcnff059v9) | critical | 1h 25m |

## Links

- HTML page: /status/3dcart/eigen-gateway
- Service: /status/3dcart.md