---
title: "Is Shift4 Customer Hub down? Shift4 Customer Hub status"
url: "https://www.openstatus.dev/status/3dcart/shift4-customer-hub"
description: "Live Shift4 Customer Hub status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Shift4 Customer Hub down?

**Answer:** No, Shift4 Customer Hub is not down. All Shift4 Customer Hub systems are operational.

- Status: operational
- Checked: 2026-11-07T08:50:02Z
- User reports in the last 15 minutes: 0
- Part of: [Shift4](/status/3dcart.md) / Cloud POS Services
- Official status page: https://shift4payments.statuspage.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Shift4 Customer Hub

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-20 | [Canadian Reporting Delay](https://stspg.io/4btfg4fvlpv7) | incident | 9m |
| 2026-10-15 | [Scheduled System Maintenance 11:00- 11:30 AM EST Oct 15th 2026.](https://stspg.io/m77tz4qy41fn) | maintenance | 1h 11m |
| 2026-10-08 | [Shift4 Planned Maintenance- 11:00PM ET- 08 October](https://stspg.io/hlw3lrvgh9cp) | maintenance | 12h 20m |
| 2026-09-29 | [Scheduled System Maintenance- September 29, 2026, at 11:00 PM ET through September 30, 2026, at 3:00 PM ET.](https://stspg.io/9pyk8qtnz1bh) | maintenance | 23h 7m |
| 2026-09-28 | [Scheduled Maintenance](https://stspg.io/bs8dqzyl9nzk) | incident | 13h 48m |

## Links

- HTML page: /status/3dcart/shift4-customer-hub
- Service: /status/3dcart.md