---
title: "Is AARNet Support AARNet Service Management Portal down? AARNet Support AARNet Service Management Portal status"
url: "https://www.openstatus.dev/status/aarnet/aarnet-service-management-portal"
description: "Live AARNet Support AARNet Service Management Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is AARNet Support AARNet Service Management Portal down?

**Answer:** No, AARNet Support AARNet Service Management Portal is not down. All AARNet Support AARNet Service Management Portal systems are operational.

- Status: operational
- Checked: 2026-11-07T07:40:02Z
- User reports in the last 15 minutes: 0
- Part of: [AARNet Support](/status/aarnet.md) / Portals
- Official status page: https://status.aarnet.edu.au
- About: Customer Ticketing Portal

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting AARNet Service Management Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-03-31 | [Jira platform is unavailable](https://stspg.io/958qmyblr5vr) | major | 36m |
| 2025-10-27 | [Jira platform is unavailable and currently under investigation.](https://stspg.io/qtyvxjv5wrcd) | major | 13m |

## Links

- HTML page: /status/aarnet/aarnet-service-management-portal
- Service: /status/aarnet.md