---
title: "Is AARNet Support Customer Portal down? AARNet Support Customer Portal status"
url: "https://www.openstatus.dev/status/aarnet/customer-portal"
description: "Live AARNet Support Customer Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is AARNet Support Customer Portal down?

**Answer:** We don't have live data for AARNet Support Customer Portal right now. Check the official AARNet Support Customer Portal status page.

- Status: unknown
- Checked: 2026-11-07T02:50:05Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [AARNet Support](/status/aarnet.md) / Portals
- Official status page: https://status.aarnet.edu.au
- About: AARNet Customer Portal

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-10-27 | [Jira platform is unavailable and currently under investigation.](https://stspg.io/qtyvxjv5wrcd) | major | 13m |

## Links

- HTML page: /status/aarnet/customer-portal
- Service: /status/aarnet.md