---
title: "Is Springbrook CivicPay Backend Processing down? Springbrook CivicPay Backend Processing status"
url: "https://www.openstatus.dev/status/accela/civicpay-backend-processing"
description: "Live Springbrook CivicPay Backend Processing status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Springbrook CivicPay Backend Processing down?

**Answer:** No, Springbrook CivicPay Backend Processing is not down. All Springbrook CivicPay Backend Processing systems are operational.

- Status: operational
- Checked: 2026-11-07T09:50:02Z
- User reports in the last 15 minutes: 0
- Part of: [Springbrook](/status/accela.md) / CivicPay
- Official status page: https://status.springbrooksoftware.com
- About: Backend processing for CivicPay product group

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting CivicPay Backend Processing

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-07-06 | [CivicPay - unable to connect to Cirrus](https://stspg.io/58cfl99yzy4z) | critical | 1h 2m |
| 2026-03-03 | [Notice of Delayed ACH Payments – FedACH® Service Disruption](https://stspg.io/24jk307cw2b8) | minor | 4h 11m |
| 2026-01-07 | [Connection failures to payment provider](https://stspg.io/b3rjd0dyfljl) | incident | 38m |
| 2025-08-20 | [Customers reporting performance issues](https://stspg.io/6bzyy9dpkvs2) | major | 3h 10m |
| 2025-08-15 | [CivicPay - unable to connect](https://stspg.io/hsr5t59qzbb6) | incident | 1m |

## Links

- HTML page: /status/accela/civicpay-backend-processing
- Service: /status/accela.md