---
title: "Is AlertMedia Import and User Provisioning down? AlertMedia Import and User Provisioning status"
url: "https://www.openstatus.dev/status/alertmedia/import-and-user-provisioning"
description: "Live AlertMedia Import and User Provisioning status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is AlertMedia Import and User Provisioning down?

**Answer:** No, AlertMedia Import and User Provisioning is not down. All AlertMedia Import and User Provisioning systems are operational.

- Status: operational
- Checked: 2026-11-07T02:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [AlertMedia](/status/alertmedia.md)
- Official status page: https://status.alertmedia.com
- About: User imports including SFTP, ADSync and SCIM Provisioning

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Import and User Provisioning

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-06-03 | [User Imports Failing Unexpectedly](https://stspg.io/xg3h5vqmj80d) | minor | 6h 55m |
| 2025-11-14 | [Investigating SFTP performance issues](https://stspg.io/hs297y42n55p) | minor | 6h 23m |
| 2025-10-20 | [AWS service disruption delaying notification sends](https://stspg.io/r9m3jnkjs0fj) | major | 23h 4m |
| 2025-02-20 | [User Imports via SFTP nonfunctional for some customers.](https://stspg.io/jl0bd6tnph0y) | major | 25m |
| 2024-04-19 | [Investigating delays for Imports and Group updates](https://stspg.io/c6z0zvr77hd3) | minor | 2h 48m |

## Links

- HTML page: /status/alertmedia/import-and-user-provisioning
- Service: /status/alertmedia.md