---
title: "Is Appen External Customer Portal and API down? Appen External Customer Portal and API status"
url: "https://www.openstatus.dev/status/appen/customer-portal-and-api"
description: "Live Appen External Customer Portal and API status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Appen External Customer Portal and API down?

**Answer:** No, Appen External Customer Portal and API is not down. All Appen External Customer Portal and API systems are operational.

- Status: operational
- Checked: 2026-11-07T08:10:07Z
- User reports in the last 15 minutes: 0
- Part of: [Appen External](/status/appen.md)
- Official status page: https://status.appen.com
- About: Allows you to create jobs and run them on the Appen platform

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Portal and API

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2024-10-23 | [Platform Degradation](https://stspg.io/v1k364ztwgg9) | minor | 1d 22h |
| 2024-07-12 | [Unit Reservation Cleanup Delay](https://stspg.io/97pd1hxwzjbg) | minor | 6h 39m |
| 2024-06-11 | [client.appen.com is unavailable](https://stspg.io/tgqds2yx13sy) | critical | 3h 21m |
| 2023-08-30 | [Increased error rate on platform](https://stspg.io/bzzwg1pvcw4z) | minor | 13m |
| 2023-06-13 | [AWS outage affecting data retrieval and uploads](https://stspg.io/mdkv98zxv9jy) | minor | 52m |

## Links

- HTML page: /status/appen/customer-portal-and-api
- Service: /status/appen.md