---
title: "Is Atera Helpdesk down? Atera Helpdesk status"
url: "https://www.openstatus.dev/status/atera/helpdesk"
description: "Live Atera Helpdesk status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Atera Helpdesk down?

**Answer:** No, Atera Helpdesk is not down. All Atera Helpdesk systems are operational.

- Status: operational
- Checked: 2026-11-07T07:10:14Z
- User reports in the last 15 minutes: 0
- Part of: [Atera](/status/atera.md) / PSA Services
- Official status page: https://status.atera.com
- About: Helpdesk & Ticketing System Functionalities

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Helpdesk

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-06-22 | [Degraded Performance for Ticket Conversations](https://stspg.io/hrnv5pjl3nkc) | minor | 3h 11m |
| 2026-04-02 | [Service Disruption Affecting US Customers](https://stspg.io/jvpmrk9qgh8k) | critical | 3h 24m |
| 2026-03-09 | [PSA Ticketing page](https://stspg.io/k8f21904qlpt) | minor | 1h 23m |
| 2026-02-11 | [Degraded / Slow GUI performance](https://stspg.io/jy7l699zj8jd) | minor | 1h 42m |
| 2025-07-14 | [Search, Ticket Creation, and Update Functions Experiencing Issues](https://stspg.io/lkzp9s5cdjh5) | minor | 5d 9h |

## Links

- HTML page: /status/atera/helpdesk
- Service: /status/atera.md