---
title: "Is Avaya Cloud Products Chat - North America (NA) down? Avaya Cloud Products Chat - North America (NA) status"
url: "https://www.openstatus.dev/status/avayacloud/chat-north-america-na"
description: "Live Avaya Cloud Products Chat - North America (NA) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Avaya Cloud Products Chat - North America (NA) down?

**Answer:** No, Avaya Cloud Products Chat - North America (NA) is not down. All Avaya Cloud Products Chat - North America (NA) systems are operational.

- Status: operational
- Checked: 2026-11-07T09:30:02Z
- User reports in the last 15 minutes: 0
- Part of: [Avaya Cloud Products](/status/avayacloud.md) / Avaya Experience Platform Public (AXP Public)
- Official status page: https://status.avayacloud.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Chat - North America (NA)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-03-18 | [Prod-NA : Workspaces agent not able to "Go Ready" state](https://stspg.io/y1xxd45w9y16) | incident | 11h 38m |
| 2026-02-03 | [AXP Public: agents may experience delays in workspaces](https://stspg.io/pfk5vxrdtbpx) | minor | 1h 22m |
| 2025-12-16 | [Prod NA \| Open issue with chat messages not being sent. Issue is being investigated.](https://stspg.io/2qq21pjt0vpl) | minor | 10h 20m |
| 2025-12-07 | [Some agents not able to login to AXP workspaces on Prod-NA](https://stspg.io/1141sxw86lvj) | critical | 18h 53m |
| 2025-11-18 | [AXP Public \| Intermittent service disruptions due to Cloudflare network instability](https://stspg.io/9s5jgrd2lpfk) | incident | 1d 1h |

## Links

- HTML page: /status/avayacloud/chat-north-america-na
- Service: /status/avayacloud.md