---
title: "Is Bitpanda User Verification Service down? Bitpanda User Verification Service status"
url: "https://www.openstatus.dev/status/bitpanda/user-verification-service"
description: "Live Bitpanda User Verification Service status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Bitpanda User Verification Service down?

**Answer:** We don't have live data for Bitpanda User Verification Service right now. Check the official Bitpanda User Verification Service status page.

- Status: unknown
- Checked: 2026-11-07T02:50:05Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [Bitpanda](/status/bitpanda.md) / Bitpanda
- Official status page: https://status.bitpanda.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting User Verification Service

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-18 | [Partial outage - user verification, log in and onboarding](https://stspg.io/j55964zx7zxj) | major | 11m |
| 2025-11-27 | [Customer verifications temporarily down on mobile apps](https://stspg.io/mfhvtpcn5xhb) | major | 47m |
| 2025-11-11 | [Temporary Delays in Onboarding & Transaction analysis – Incident on Vendor side](https://stspg.io/dc0f5x8wkhwh) | minor | 3h 10m |
| 2025-11-01 | [Temporary Delays in Registration & Verification – Vendor Maintenance in Progress](https://stspg.io/gtrwkzw06kg3) | minor | 7h 30m |
| 2025-10-20 | [Third party AWS global outage](https://stspg.io/sz7snnj22r89) | minor | 4h 29m |

## Links

- HTML page: /status/bitpanda/user-verification-service
- Service: /status/bitpanda.md