---
title: "Is BrandShelter Support Platform (Zendesk) down? BrandShelter Support Platform (Zendesk) status"
url: "https://www.openstatus.dev/status/brandshelter/support-platform-zendesk"
description: "Live BrandShelter Support Platform (Zendesk) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is BrandShelter Support Platform (Zendesk) down?

**Answer:** No, BrandShelter Support Platform (Zendesk) is not down. All BrandShelter Support Platform (Zendesk) systems are operational.

- Status: operational
- Checked: 2026-11-07T08:30:21Z
- User reports in the last 15 minutes: 0
- Part of: [BrandShelter](/status/brandshelter.md)
- Official status page: https://status.brandshelter.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Support Platform (Zendesk)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2024-08-09 | [Issues with Ticket Parsing and Display for Non-Verified Users](https://stspg.io/521nyts4bbc4) | minor | 2h 59m |

## Links

- HTML page: /status/brandshelter/support-platform-zendesk
- Service: /status/brandshelter.md