---
title: "Is Braze Support Services down? Braze Support Services status"
url: "https://www.openstatus.dev/status/braze/braze-support-services"
description: "Live Braze Support Services status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Braze Support Services down?

**Answer:** No, Braze Support Services is not down. All Braze Support Services systems are operational.

- Status: operational
- Checked: 2026-11-07T08:50:02Z
- User reports in the last 15 minutes: 0
- Part of: [Braze](/status/braze.md) / Global Services
- Official status page: https://braze.statuspage.io
- About: Global Service Desk

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Braze Support Services

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-16 | [Braze Support Services Outage](https://stspg.io/qptfgwrqny3k) | critical | 6h 52m |
| 2026-04-08 | [Delays in Support Case Creation via Email](https://stspg.io/71r91z3jcssq) | major | 2h 44m |

## Links

- HTML page: /status/braze/braze-support-services
- Service: /status/braze.md