---
title: "Is CallRail Backup Call Routing down? CallRail Backup Call Routing status"
url: "https://www.openstatus.dev/status/callrail/backup-call-routing"
description: "Live CallRail Backup Call Routing status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is CallRail Backup Call Routing down?

**Answer:** No, CallRail Backup Call Routing is not down. All CallRail Backup Call Routing systems are operational.

- Status: operational
- Checked: 2026-11-07T07:10:14Z
- User reports in the last 15 minutes: 0
- Part of: [CallRail](/status/callrail.md) / Call Tracking
- Official status page: https://status.callrail.com
- About: Ensures calls reach destinations even if CallRail's primary call routing system fails.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Backup Call Routing

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-10-20 | [Infrastructure outage impacts CallRail services](https://stspg.io/l6mtlj1kwdb0) | critical | 1d 5h |

## Links

- HTML page: /status/callrail/backup-call-routing
- Service: /status/callrail.md