---
title: "Is Capacity Helpdesk down? Capacity Helpdesk status"
url: "https://www.openstatus.dev/status/capacity/helpdesk"
description: "Live Capacity Helpdesk status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Capacity Helpdesk down?

**Answer:** No, Capacity Helpdesk is not down. All Capacity Helpdesk systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Capacity](/status/capacity.md)
- Official status page: https://status.capacity.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Helpdesk

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-05-13 | [Users are experiencing difficulties logging into the Capacity Web Console.](https://stspg.io/h0txv3psgrdw) | critical | 1h 42m |
| 2026-04-17 | [Failed Attachments](https://stspg.io/fvwn1v44s6yd) | minor | 1d |
| 2026-03-17 | [Delay in ticket creation within the Capacity Helpdesk](https://stspg.io/g793bmdcm2sr) | major | 3h 28m |
| 2026-03-13 | [Issues With Helpdesk Emails](https://stspg.io/ylkdszjf87qh) | critical | 6h 9m |
| 2026-01-31 | [Platform Outage](https://stspg.io/64793tqly6dq) | critical | 10m |

## Links

- HTML page: /status/capacity/helpdesk
- Service: /status/capacity.md