---
title: "Is Sony - Ci Media Cloud Playback / Preview down? Sony - Ci Media Cloud Playback / Preview status"
url: "https://www.openstatus.dev/status/cimediacloud/playback-preview"
description: "Live Sony - Ci Media Cloud Playback / Preview status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Sony - Ci Media Cloud Playback / Preview down?

**Answer:** No, Sony - Ci Media Cloud Playback / Preview is not down. All Sony - Ci Media Cloud Playback / Preview systems are operational.

- Status: operational
- Checked: 2026-11-07T07:50:02Z
- User reports in the last 15 minutes: 0
- Part of: [Sony - Ci Media Cloud](/status/cimediacloud.md) / General Functionality
- Official status page: https://status.cimediacloud.com
- About: Preview experience in Pro player

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Playback / Preview

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-04-01 | [Significant Service Degradation — Major Outage](https://stspg.io/by9djm12f0jl) | critical | 1h 58m |
| 2024-09-07 | [New MediaBoxes Adaptive Playback Not Working](https://stspg.io/xgs92fy91m7x) | major | 2h 23m |
| 2024-05-30 | [MediaBox degradation](https://stspg.io/bfvp94jwmgrw) | minor | 2h 35m |
| 2023-10-05 | [Performance Degradation of File Processing](https://stspg.io/s05h5hbcbp0h) | major | 19h 10m |

## Links

- HTML page: /status/cimediacloud/playback-preview
- Service: /status/cimediacloud.md
