---
title: "Is CLEAR1 Customer Portal down? CLEAR1 Customer Portal status"
url: "https://www.openstatus.dev/status/clearme/customer-portal"
description: "Live CLEAR1 Customer Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is CLEAR1 Customer Portal down?

**Answer:** No, CLEAR1 Customer Portal is not down. All CLEAR1 Customer Portal systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [CLEAR1](/status/clearme.md)
- Official status page: https://status.clearme.com
- About: Dashboard to manage configuration and verifications

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-02 | [CLEAR1 console and verifications currently in degraded state](https://stspg.io/ycbm4q0kgdb9) | critical | 3h 11m |
| 2026-04-28 | [Verification Delays in Partner Console](https://stspg.io/fkbwd0pl7mqs) | minor | 5h 59m |
| 2025-10-23 | [Verification Flows Incident](https://stspg.io/tvb23syn7j87) | major | 3h 6m |
| 2025-08-21 | [CLEAR1 has been degraded starting at 1:25pm ET](https://stspg.io/15w8fqg32383) | major | 39m |
| 2024-11-08 | [Degraded: GET verification session endpoint & manual review](https://stspg.io/sydlxrpdybzr) | minor | 41m |

## Links

- HTML page: /status/clearme/customer-portal
- Service: /status/clearme.md