---
title: "Is Cliniko Help chat down? Cliniko Help chat status"
url: "https://www.openstatus.dev/status/cliniko/help-chat"
description: "Live Cliniko Help chat status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Cliniko Help chat down?

**Answer:** No, Cliniko Help chat is not down. All Cliniko Help chat systems are operational.

- Status: operational
- Checked: 2026-11-07T09:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Cliniko](/status/cliniko.md)
- Official status page: https://status.cliniko.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Help chat

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-01-09 | [Help chat is unavailable](https://stspg.io/gpqctd12x30p) | critical | 1h 43m |
| 2025-10-20 | [AWS outage affecting SMS, telehealth, Xero, and Cliniko support chat](https://stspg.io/kmry0s5kbyb2) | critical | 14h 3m |
| 2024-10-21 | [Chat and email support issues](https://stspg.io/99sy6zwj2wx9) | major | 36m |

## Links

- HTML page: /status/cliniko/help-chat
- Service: /status/cliniko.md