---
title: "Is CM.com Agent Inbox down? CM.com Agent Inbox status"
url: "https://www.openstatus.dev/status/cm/agent-inbox"
description: "Live CM.com Agent Inbox status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is CM.com Agent Inbox down?

**Answer:** No, CM.com Agent Inbox is not down. All CM.com Agent Inbox systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [CM.com](/status/cm.md) / Mobile Service Cloud
- Official status page: https://status.cm.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Agent Inbox

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-27 | [Agent Inbox issue with logging in/loading conversations](https://stspg.io/276cc2qw29l9) | minor | 22h |
| 2026-10-20 | [Mobile Service Cloud: Agent Inbox not loading for some users](https://stspg.io/1s8prp7vyl14) | minor | 1h 11m |
| 2026-10-16 | [Mobile Service Cloud - Degraded performance](https://stspg.io/441r5wsp5t5n) | minor | 1h 56m |
| 2026-08-19 | [MSC - Agent Inbox - Possible issue with attaching PDF files](https://stspg.io/3r937h24cw50) | minor | 55m |
| 2026-07-27 | [Agent Inbox - Delay in processing tasks](https://stspg.io/q6j8d3tr91g0) | minor | 2h 10m |

## Links

- HTML page: /status/cm/agent-inbox
- Service: /status/cm.md