---
title: "Is CM.com Customer Data Platform down? CM.com Customer Data Platform status"
url: "https://www.openstatus.dev/status/cm/customer-data-platform"
description: "Live CM.com Customer Data Platform status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is CM.com Customer Data Platform down?

**Answer:** No, CM.com Customer Data Platform is not down. All CM.com Customer Data Platform systems are operational.

- Status: operational
- Checked: 2026-11-07T00:06:41Z
- User reports in the last 15 minutes: 0
- Part of: [CM.com](/status/cm.md) / Mobile Marketing Cloud
- Official status page: https://status.cm.com
- About: The CM.com Data app (data.cmtelecom.com), Events API and integration services.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Data Platform

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-14 | [Delays in Addressbook syncs between CDP and Addressbook](https://stspg.io/qv3x8r4m5cg3) | minor | 3h 25m |
| 2026-10-13 | [Delays in Addressbook syncs between CDP and Addressbook](https://stspg.io/z564q2cvlh73) | incident | 4h 21m |
| 2026-09-30 | [Customer Data Platform - Workflows cannot be opened](https://stspg.io/k9v22y134j1s) | minor | 2h 20m |

## Links

- HTML page: /status/cm/customer-data-platform
- Service: /status/cm.md