---
title: "Is Contentstack Customer Support Portal down? Contentstack Customer Support Portal status"
url: "https://www.openstatus.dev/status/contentstack/customer-support-portal"
description: "Live Contentstack Customer Support Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Contentstack Customer Support Portal down?

**Answer:** No, Contentstack Customer Support Portal is not down. All Contentstack Customer Support Portal systems are operational.

- Status: operational
- Checked: 2026-11-07T02:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [Contentstack](/status/contentstack.md)
- Official status page: https://status.contentstack.com
- About: When down, customers will be unable to create cases, update existing cases, or view cases through the Customer Support Portal.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Support Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-23 | [Contentstack – Customer Support Channels – Service Disruption](https://stspg.io/5ql15470c9z2) | minor | 1h 37m |

## Links

- HTML page: /status/contentstack/customer-support-portal
- Service: /status/contentstack.md