---
title: "Is Convercent Helpline Call Center down? Convercent Helpline Call Center status"
url: "https://www.openstatus.dev/status/convercent/convercent-helpline-call-center"
description: "Live Convercent Helpline Call Center status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Convercent Helpline Call Center down?

**Answer:** No, Convercent Helpline Call Center is not down. All Convercent Helpline Call Center systems are operational.

- Status: operational
- Checked: 2026-11-07T06:30:02Z
- User reports in the last 15 minutes: 0
- Part of: [Convercent](/status/convercent.md)
- Official status page: https://status.convercent.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Convercent Helpline Call Center

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-07-06 | [Lebanon and Nicaraguan - Call Center Shared Line Changes](https://stspg.io/nxvwl1ypnqlc) | incident | 1m |
| 2026-06-04 | [US Shared Line 1-800-461-9330 Not Reachable through Cell Phones](https://stspg.io/zjwv79r80mtl) | incident | 3h 20m |
| 2026-02-06 | [Chile - Call Center Line Down](https://stspg.io/rg4sm15zk7cl) | incident | 5h 13m |
| 2025-12-09 | [Rwanda - Call Center Shared Line Additon](https://stspg.io/7pybn434q6v6) | incident | 1m |
| 2025-11-06 | [Greece- Call Center Shared Line Proactive Change](https://stspg.io/mwmsp1xvy569) | incident | 1m |

## Links

- HTML page: /status/convercent/convercent-helpline-call-center
- Service: /status/convercent.md