---
title: "Is Coveo Cloud Platform - Customer Service API down? Coveo Cloud Platform - Customer Service API status"
url: "https://www.openstatus.dev/status/coveo/platform-customer-service-api-3"
description: "Live Coveo Cloud Platform - Customer Service API status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Coveo Cloud Platform - Customer Service API down?

**Answer:** No, Coveo Cloud Platform - Customer Service API is not down. All Coveo Cloud Platform - Customer Service API systems are operational.

- Status: operational
- Checked: 2026-11-07T09:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [Coveo Cloud](/status/coveo.md) / Canada
- Official status page: https://status.cloud.coveo.com
- About: Powers Coveo for Workplace features such as Case Assist and the Hosted Insight Panel.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Platform - Customer Service API

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-07-10 | [All Regions - Commerce Search Issues](https://stspg.io/cvyxl1bf2mwn) | major | 3h 28m |

## Links

- HTML page: /status/coveo/platform-customer-service-api-3
- Service: /status/coveo.md