---
title: "Is Cresta Knowledge Assist down? Cresta Knowledge Assist status"
url: "https://www.openstatus.dev/status/cresta/knowledge-assist"
description: "Live Cresta Knowledge Assist status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Cresta Knowledge Assist down?

**Answer:** No, Cresta Knowledge Assist is not down. All Cresta Knowledge Assist systems are operational.

- Status: operational
- Checked: 2026-11-07T08:10:07Z
- User reports in the last 15 minutes: 0
- Part of: [Cresta](/status/cresta.md) / Agent Assist - Voice
- Official status page: https://status.cresta.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Knowledge Assist

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-24 | [Delayed transcription for some US West 2 customers](https://stspg.io/rc8tpvry5gbb) | minor | 2h 29m |
| 2025-10-20 | [(us-east-1 region) Latency of Voice Transcriptions and Summarization](https://stspg.io/523shrfjbszj) | minor | 6h 15m |
| 2025-08-07 | [Cresta Transcription Issues - Five9 (us-east-1) Customers only](https://stspg.io/yff48qnlmsmq) | critical | 1h 13m |
| 2025-06-12 | [Partial Service Impact Due to Ongoing Google Cloud Outage](https://stspg.io/0ccr7y6b0srd) | minor | 3h 6m |

## Links

- HTML page: /status/cresta/knowledge-assist
- Service: /status/cresta.md