---
title: "Is CustomerIO Data Collection down? CustomerIO Data Collection status"
url: "https://www.openstatus.dev/status/customer/data-collection"
description: "Live CustomerIO Data Collection status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is CustomerIO Data Collection down?

**Answer:** No, CustomerIO Data Collection is not down. All CustomerIO Data Collection systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [CustomerIO](/status/customer.md)
- Official status page: https://status.customerio.com
- About: Our inbound api at track.customer.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Data Collection

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-05-06 | [Some customers in our EU region may experience errors and delays](https://stspg.io/hrhhdrr9pdz4) | minor | 26m |
| 2026-04-17 | [Some customers in our EU region may experience errors and delays](https://stspg.io/rp0j5w911p8b) | incident | 9m |

## Links

- HTML page: /status/customer/data-collection
- Service: /status/customer.md