---
title: "Is Dialpad Omnichannel down? Dialpad Omnichannel status"
url: "https://www.openstatus.dev/status/dialpad/omnichannel"
description: "Live Dialpad Omnichannel status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Dialpad Omnichannel down?

**Answer:** No, Dialpad Omnichannel is not down. All Dialpad Omnichannel systems are operational.

- Status: operational
- Checked: 2026-11-07T06:40:22Z
- User reports in the last 15 minutes: 0
- Part of: [Dialpad](/status/dialpad.md)
- Official status page: https://status.dialpad.com
- About: Issues with third party digital engagement channels such as email, WhatsApp or Facebook Messenger.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Omnichannel

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-23 | [Service degradation affecting some IVR Customers](https://stspg.io/ysvfn66vhlcc) | minor | 45m |
| 2026-05-20 | [Some customers may be experiencing issues with IVR](https://stspg.io/6mw20xzqjrdt) | major | 5h 29m |
| 2026-03-10 | [Some customers may be experiencing issues making or receiving calls.](https://stspg.io/nqvlgwq0xk9t) | minor | 2d 6h |
| 2026-01-13 | [Some customers may be experiencing delays in platform functions](https://stspg.io/8z97l4706ybs) | minor | 3h 2m |
| 2025-05-20 | [Some customers might experiencing intermittent issue with IVR Workflows](https://stspg.io/48s2tsvxmhgx) | minor | 7h 50m |

## Links

- HTML page: /status/dialpad/omnichannel
- Service: /status/dialpad.md