---
title: "Is ecobee Mobile Services down? ecobee Mobile Services status"
url: "https://www.openstatus.dev/status/ecobee/mobile-services"
description: "Live ecobee Mobile Services status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is ecobee Mobile Services down?

**Answer:** No, ecobee Mobile Services is not down. All ecobee Mobile Services systems are operational.

- Status: operational
- Checked: 2026-11-07T10:40:02Z
- User reports in the last 15 minutes: 0
- Part of: [ecobee](/status/ecobee.md)
- Official status page: https://status.ecobee.com
- About: Backend service used by the ecobee Android/iOS/web apps to connect to product and service infrastructure.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Mobile Services

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-06-11 | [Interruption to ecobee Mobile Services](https://stspg.io/zqry9rhs15n1) | major | 15m |
| 2026-05-19 | [Interruption to ecobee Mobile Services](https://stspg.io/4lvcztfdnv71) | minor | 1h 32m |
| 2026-03-19 | [Interruption to Thermostat Online Services](https://stspg.io/c4bh13y73qry) | critical | 1h 59m |
| 2025-11-18 | [Interruption to ecobee services](https://stspg.io/7jzsjq3n0f5d) | critical | 5h 11m |
| 2025-10-24 | [Interruption to ecobee Mobile Services](https://stspg.io/chkxqgpts9x2) | critical | 10m |

## Links

- HTML page: /status/ecobee/mobile-services
- Service: /status/ecobee.md