---
title: "Is ecobee Smart Security Online Services down? ecobee Smart Security Online Services status"
url: "https://www.openstatus.dev/status/ecobee/smart-security-online-services"
description: "Live ecobee Smart Security Online Services status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is ecobee Smart Security Online Services down?

**Answer:** No, ecobee Smart Security Online Services is not down. All ecobee Smart Security Online Services systems are operational.

- Status: operational
- Checked: 2026-11-07T02:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [ecobee](/status/ecobee.md)
- Official status page: https://status.ecobee.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Smart Security Online Services

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-01-19 | [Interruption to ecobee Smart Security Online Services](https://stspg.io/9vrkb0k9vdqr) | major | 1h 8m |
| 2025-07-07 | [Interruption to ecobee Mobile Services](https://stspg.io/14zd482mpzyp) | critical | 1h 25m |
| 2025-06-12 | [Interruption to Thermostat Online Services](https://stspg.io/05cm2n4lyh4k) | critical | 3h 37m |
| 2025-05-14 | [Interruption to ecobee Smart Security Online Services](https://stspg.io/yh6j4m2s36x4) | critical | 52m |
| 2025-01-08 | [Interruption to ecobee Smart Security Online Services](https://stspg.io/yz94z7nd177w) | critical | 41m |

## Links

- HTML page: /status/ecobee/smart-security-online-services
- Service: /status/ecobee.md