---
title: "Is ecobee Thermostat Online Services down? ecobee Thermostat Online Services status"
url: "https://www.openstatus.dev/status/ecobee/thermostat-online-services"
description: "Live ecobee Thermostat Online Services status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is ecobee Thermostat Online Services down?

**Answer:** No, ecobee Thermostat Online Services is not down. All ecobee Thermostat Online Services systems are operational.

- Status: operational
- Checked: 2026-11-07T10:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [ecobee](/status/ecobee.md)
- Official status page: https://status.ecobee.com
- About: Provides connectivity between your ecobee thermostats and ecobee's server infrastructure. This allows access to our thermostat from our web and mobile apps, as well as for your HomeIQ data to reach our servers

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Thermostat Online Services

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-03-19 | [Interruption to Thermostat Online Services](https://stspg.io/c4bh13y73qry) | critical | 1h 59m |
| 2025-10-20 | [Interruption to Subscriptions](https://stspg.io/jxjbjj3kd8hq) | major | 3h 38m |
| 2025-08-06 | [Interruption to All Online Services](https://stspg.io/61tlxtd4734z) | critical | 1h 46m |
| 2025-07-07 | [Interruption to ecobee Mobile Services](https://stspg.io/14zd482mpzyp) | critical | 1h 25m |
| 2025-06-23 | [Interruption to Thermostat Online Services](https://stspg.io/y2hjdrkfhq4q) | minor | 49m |

## Links

- HTML page: /status/ecobee/thermostat-online-services
- Service: /status/ecobee.md