---
title: "Is Extensiv SmartScan down? Extensiv SmartScan status"
url: "https://www.openstatus.dev/status/extensiv/smartscan"
description: "Live Extensiv SmartScan status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Extensiv SmartScan down?

**Answer:** No, Extensiv SmartScan is not down. All Extensiv SmartScan systems are operational.

- Status: operational
- Checked: 2026-11-07T00:11:31Z
- User reports in the last 15 minutes: 0
- Part of: [Extensiv](/status/extensiv.md) / Platform
- Official status page: https://status.extensiv.com
- About: 3PL Warehouse Manager's mobile barcode scanning application

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting SmartScan

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-01-15 | [SmartScan Pick missing Location or MU Field](https://stspg.io/zzmwcj7qyfqn) | minor | 4h 38m |
| 2025-11-20 | [Service Interruption](https://stspg.io/dm3lct484768) | incident | 12m |
| 2025-11-03 | [Reports of Lag and Slowness](https://stspg.io/kvr963l7rycy) | incident | 53m |
| 2025-10-09 | [Unable to complete picks in SmartScan due to Query Parameter Error](https://stspg.io/lv5c8rr6lycm) | major | 4h 36m |
| 2025-04-16 | [Extensiv cannot be reached by phone](https://stspg.io/mstr6kpvbxpl) | incident | 6h 50m |

## Links

- HTML page: /status/extensiv/smartscan
- Service: /status/extensiv.md