---
title: "Is Gainsight US - Insight Agent - Powered by Staircase AI down? Gainsight US - Insight Agent - Powered by Staircase AI status"
url: "https://www.openstatus.dev/status/gainsight/us-insight-agent-powered-by-staircase-ai"
description: "Live Gainsight US - Insight Agent - Powered by Staircase AI status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Gainsight US - Insight Agent - Powered by Staircase AI down?

**Answer:** No, Gainsight US - Insight Agent - Powered by Staircase AI is not down. All Gainsight US - Insight Agent - Powered by Staircase AI systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Gainsight](/status/gainsight.md) / Gainsight CS - US1 Region
- Official status page: https://status.gainsight.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting US - Insight Agent - Powered by Staircase AI

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-01-29 | [CS - US1: Investigating Elevated Error Rates](https://stspg.io/z7m94f62svsn) | minor | 1h 7m |
| 2025-11-18 | [Insight Agent - Powered by Staircase AI - Availability issues](https://stspg.io/1mzhv88kf39v) | minor | 1h 40m |

## Links

- HTML page: /status/gainsight/us-insight-agent-powered-by-staircase-ai
- Service: /status/gainsight.md