---
title: "Is Recharge Customer Portal down? Recharge Customer Portal status"
url: "https://www.openstatus.dev/status/getrecharge/recharge-customer-portal"
description: "Live Recharge Customer Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Recharge Customer Portal down?

**Answer:** No, Recharge Customer Portal is not down. All Recharge Customer Portal systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Recharge](/status/getrecharge.md) / Recharge Platform
- Official status page: https://status.getrecharge.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Recharge Customer Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-28 | [Degraded Service Performance](https://stspg.io/3rgc54mvw6qt) | major | 1h 57m |
| 2026-09-25 | [Systems degraded](https://stspg.io/1wt1hp3ch0lt) | incident | 2h 32m |
| 2025-12-16 | [API degradation across several services](https://stspg.io/vgr2ptnftkfk) | critical | 1h 33m |
| 2025-11-09 | [Issue with charge processing](https://stspg.io/lyk2m82yzbqr) | critical | 3d 6h |
| 2025-09-10 | [Merchant Admin Outage](https://stspg.io/x3jvrgl53jn7) | critical | 53m |

## Links

- HTML page: /status/getrecharge/recharge-customer-portal
- Service: /status/getrecharge.md