---
title: "Is Timely Help Resources down? Timely Help Resources status"
url: "https://www.openstatus.dev/status/gettimely/help-resources"
description: "Live Timely Help Resources status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Timely Help Resources down?

**Answer:** No, Timely Help Resources is not down. All Timely Help Resources systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Timely](/status/gettimely.md) / Other Services
- Official status page: https://status.gettimely.com
- About: Status of system responsible for help articles, feature requests and support emails

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Help Resources

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-04-23 | [Timely applications have unexpected challenges](https://stspg.io/ht8s258fh0h5) | critical | 38m |
| 2026-01-28 | [Timely live chat is experiencing issues](https://stspg.io/mx3vm6hd9m64) | minor | 18h 6m |
| 2025-11-18 | [Cloudflare outage](https://stspg.io/b6nl8zbcstlj) | major | 10h 36m |
| 2025-10-20 | [AWS outage impacts](https://stspg.io/1dr0lshbsbvs) | critical | 1d 14h |
| 2025-06-05 | [Timely is experiencing issues](https://stspg.io/2f612ldrln28) | critical | 3h 55m |

## Links

- HTML page: /status/gettimely/help-resources
- Service: /status/gettimely.md