---
title: "Is Gorgias AI Agent down? Gorgias AI Agent status"
url: "https://www.openstatus.dev/status/gorgias/ai-agent"
description: "Live Gorgias AI Agent status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Gorgias AI Agent down?

**Answer:** No, Gorgias AI Agent is not down. All Gorgias AI Agent systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Gorgias](/status/gorgias.md) / Automate
- Official status page: https://status.gorgias.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting AI Agent

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-11-02 | [AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API](https://stspg.io/fkqkb48p1fdf) | major | 3h 44m |
| 2026-09-30 | [Increased latency in the ai agent](https://stspg.io/wgg0by2w90yc) | major | 3h 38m |
| 2026-07-16 | [\[AI Agent\]\[API\] Elevated 5XX errors on the AI Agent API](https://stspg.io/n0jr5tpl1477) | major | 30m |
| 2026-07-15 | [AI Agent knowledge retrieval degradation](https://stspg.io/8lk0gk7cnvqx) | major | 1m |
| 2026-05-27 | [AI Agent degraded performance](https://stspg.io/b5w8jls35fbl) | major | 14h 39m |

## Links

- HTML page: /status/gorgias/ai-agent
- Service: /status/gorgias.md