---
title: "Is Gorgias Web App down? Gorgias Web App status"
url: "https://www.openstatus.dev/status/gorgias/web-app"
description: "Live Gorgias Web App status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Gorgias Web App down?

**Answer:** No, Gorgias Web App is not down. All Gorgias Web App systems are operational.

- Status: operational
- Checked: 2026-11-07T01:30:02Z
- User reports in the last 15 minutes: 0
- Part of: [Gorgias](/status/gorgias.md) / Helpdesk
- Official status page: https://status.gorgias.com
- About: Frontend application and API servers

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Web App

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-16 | [Customer sidebar search not working](https://stspg.io/99mlzgjx9crf) | major | 1h 14m |
| 2026-09-15 | [Issues with closing tickets](https://stspg.io/ckm8xpgrv8xv) | major | 46m |
| 2026-09-14 | [Notifications not playing sound in the browser](https://stspg.io/f172t1hc0yw4) | incident | 1h 22m |
| 2026-09-08 | [Help Center creation not working for new Gorgias accounts](https://stspg.io/0r3p79zdtx8m) | minor | 36m |
| 2026-08-27 | [Ticket, order and product search showing outdated results](https://stspg.io/htdpmkmhljb3) | major | 40m |

## Links

- HTML page: /status/gorgias/web-app
- Service: /status/gorgias.md