---
title: "Is Heap Data Collection down? Heap Data Collection status"
url: "https://www.openstatus.dev/status/heap/data-collection"
description: "Live Heap Data Collection status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Heap Data Collection down?

**Answer:** No, Heap Data Collection is not down. All Heap Data Collection systems are operational.

- Status: operational
- Checked: 2026-11-07T05:10:04Z
- User reports in the last 15 minutes: 0
- Part of: [Heap](/status/heap.md)
- Official status page: https://status.heap.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Data Collection

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-11-05 | [Temporary Data Latency](https://stspg.io/nhvpw8c5wmtw) | minor | 3h 19m |
| 2026-07-27 | [Temporary Data Latency - Investigating](https://stspg.io/pk26kw5gc3h7) | minor | 4h 20m |
| 2026-07-07 | [Temporary Data Latency](https://stspg.io/ymzhq5k8d29y) | minor | 12h 35m |
| 2026-04-01 | [Temporary Data Latency - Investigating](https://stspg.io/bg4t0h9hpv5q) | minor | 2h 3m |
| 2026-03-03 | [Some customers with Session Replay may be experiencing more limited retention in Heap](https://stspg.io/n58p0qmdxghj) | incident | 7d 9h |

## Links

- HTML page: /status/heap/data-collection
- Service: /status/heap.md