---
title: "Is Heap Connect down? Heap Connect status"
url: "https://www.openstatus.dev/status/heap/heap-connect"
description: "Live Heap Connect status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Heap Connect down?

**Answer:** No, Heap Connect is not down. All Heap Connect systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Heap](/status/heap.md)
- Official status page: https://status.heap.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Heap Connect

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-14 | [User property data delayed in Heap connect syncs (US customers only)](https://stspg.io/h1yst1k8k08f) | minor | 6h 41m |
| 2026-10-07 | [User property data delayed in Heap connect syncs (US customers only)](https://stspg.io/g3kkhv3vhfy9) | minor | 16h 14m |
| 2026-09-23 | [Heap Connect Syncs: Possibility Of Stale Data](https://stspg.io/l6x2vvkq3kxv) | minor | 2h 40m |
| 2026-09-11 | [Heap Connect Sync Delays](https://stspg.io/nss7t3t4jh6v) | incident | 40m |
| 2026-08-28 | [Heap Connect Syncs: Possibility Of Stale Data](https://stspg.io/5f22jthgkfnn) | minor | 23h 14m |

## Links

- HTML page: /status/heap/heap-connect
- Service: /status/heap.md