---
title: "Is Helium Packet Router down? Helium Packet Router status"
url: "https://www.openstatus.dev/status/helium/helium-packet-router"
description: "Live Helium Packet Router status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helium Packet Router down?

**Answer:** No, Helium Packet Router is not down. All Helium Packet Router systems are operational.

- Status: operational
- Checked: 2026-11-07T08:10:07Z
- User reports in the last 15 minutes: 0
- Part of: [Helium](/status/helium.md) / IoT
- Official status page: https://status.helium.com
- About: The Helium Packet Router collects IOT device packets heard by Helium Hotspots and delivers them to the owner of the device.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Helium Packet Router

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-03-11 | [IoT Packet Router Diminished Performance](https://stspg.io/v31kv22frlfn) | minor | 1h 16m |
| 2023-08-16 | [Packet Router Rollout In Progress](https://stspg.io/gxmbrldxcqyp) | maintenance | 1h 36m |
| 2023-07-25 | [Packet Router Outage](https://stspg.io/8rc5f9vtt51z) | critical | 6h 19m |
| 2023-07-20 | [Singapore Packet Router Load Testing In Progress](https://stspg.io/2dwmnd22ts4b) | incident | 49m |
| 2023-06-26 | [Degraded Data Transfer in U.S.](https://stspg.io/287drjwz79jd) | major | 4h 11m |

## Links

- HTML page: /status/helium/helium-packet-router
- Service: /status/helium.md