---
title: "Is Hello Retail down? Hello Retail status"
url: "https://www.openstatus.dev/status/helloretail"
description: "Live Hello Retail status, what is affected right now, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Hello Retail down?

**Answer:** No, Hello Retail is not down. All Hello Retail systems are operational.

- Status: operational
- Checked: 2026-11-07T00:11:31Z
- User reports in the last 15 minutes: 0
- Official status page: https://status.helloretail.com
- Website: https://helloretail.com

## Last 45 days

2 of 2 tracked days without issues.

## Recent incidents

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-11-04 | [Degraded Search for some Swedish webshops](https://stspg.io/xp4nckj0kdmt) | minor | 15m |
| 2026-06-24 | [Database migration](https://stspg.io/d65p8l5bc1n5) | incident | 1m |
| 2026-06-09 | [Service disruption](https://stspg.io/ldj6991nj4st) | incident | 1m |
| 2025-12-05 | [Increased response time](https://stspg.io/hqbwldtmsyrs) | minor | 13m |
| 2025-11-18 | [Issues with CDN](https://stspg.io/qc9q1sk0bqkq) | major | 3h 5m |

## Components (7)

All components operational.

Each component has its own page: /status/helloretail/{component}.md, for example /status/helloretail/admin-dashboard.md

## Links

- HTML page: /status/helloretail
- Upstream: https://status.helloretail.com
- All services: /status.md