---
title: "Is Hello Retail Product recommendations down? Hello Retail Product recommendations status"
url: "https://www.openstatus.dev/status/helloretail/product-recommendations"
description: "Live Hello Retail Product recommendations status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Hello Retail Product recommendations down?

**Answer:** We don't have live data for Hello Retail Product recommendations right now. Check the official Hello Retail Product recommendations status page.

- Status: unknown
- Checked: 2026-11-07T02:30:18Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [Hello Retail](/status/helloretail.md)
- Official status page: https://status.helloretail.com
- About: Product recommendations served on Hello Retail customers webshops

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Product recommendations

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-12-05 | [Increased response time](https://stspg.io/hqbwldtmsyrs) | minor | 13m |
| 2025-11-18 | [Issues with CDN](https://stspg.io/qc9q1sk0bqkq) | major | 3h 5m |
| 2025-06-19 | [Search degredation for select customers](https://stspg.io/dhsqmlfrwb10) | minor | 18m |
| 2025-05-23 | [Increased response time](https://stspg.io/r2pl40pcbwy0) | minor | 17m |
| 2024-12-11 | [Paused feeds, and increased recommenations response time.](https://stspg.io/sjngh8rd0bvy) | minor | 24m |

## Links

- HTML page: /status/helloretail/product-recommendations
- Service: /status/helloretail.md