---
title: "Is Hello Retail Script down? Hello Retail Script status"
url: "https://www.openstatus.dev/status/helloretail/script"
description: "Live Hello Retail Script status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Hello Retail Script down?

**Answer:** No, Hello Retail Script is not down. All Hello Retail Script systems are operational.

- Status: operational
- Checked: 2026-11-07T00:11:31Z
- User reports in the last 15 minutes: 0
- Part of: [Hello Retail](/status/helloretail.md)
- Official status page: https://status.helloretail.com
- About: Tracking data received via the Hello Retail JavaScript

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Script

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-11-18 | [Issues with CDN](https://stspg.io/qc9q1sk0bqkq) | major | 3h 5m |
| 2025-06-19 | [Search degredation for select customers](https://stspg.io/dhsqmlfrwb10) | minor | 18m |
| 2025-05-23 | [Increased response time](https://stspg.io/r2pl40pcbwy0) | minor | 17m |
| 2023-01-07 | [We are currently experiences issues](https://stspg.io/ybwxht3svx9c) | incident | 24m |
| 2022-11-03 | [We are currently experiences issues](https://stspg.io/byy01wpzp3ym) | critical | 24m |

## Links

- HTML page: /status/helloretail/script
- Service: /status/helloretail.md