---
title: "Is Hello Retail Search down? Hello Retail Search status"
url: "https://www.openstatus.dev/status/helloretail/search"
description: "Live Hello Retail Search status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Hello Retail Search down?

**Answer:** No, Hello Retail Search is not down. All Hello Retail Search systems are operational.

- Status: operational
- Checked: 2026-11-06T22:22:16Z
- User reports in the last 15 minutes: 0
- Part of: [Hello Retail](/status/helloretail.md)
- Official status page: https://status.helloretail.com
- About: Instant searches and search results served on Hello Retail customers webshops

## Last 45 days

1 of 1 tracked days without issues.

## Incidents affecting Search

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-11-04 | [Degraded Search for some Swedish webshops](https://stspg.io/xp4nckj0kdmt) | minor | 15m |
| 2025-12-05 | [Increased response time](https://stspg.io/hqbwldtmsyrs) | minor | 13m |
| 2025-11-18 | [Issues with CDN](https://stspg.io/qc9q1sk0bqkq) | major | 3h 5m |
| 2025-06-19 | [Search degredation for select customers](https://stspg.io/dhsqmlfrwb10) | minor | 18m |
| 2025-05-23 | [Increased response time](https://stspg.io/r2pl40pcbwy0) | minor | 17m |

## Links

- HTML page: /status/helloretail/search
- Service: /status/helloretail.md