---
title: "Is Hello Retail Triggered email down? Hello Retail Triggered email status"
url: "https://www.openstatus.dev/status/helloretail/triggered-email"
description: "Live Hello Retail Triggered email status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Hello Retail Triggered email down?

**Answer:** No, Hello Retail Triggered email is not down. All Hello Retail Triggered email systems are operational.

- Status: operational
- Checked: 2026-11-07T05:10:04Z
- User reports in the last 15 minutes: 0
- Part of: [Hello Retail](/status/helloretail.md)
- Official status page: https://status.helloretail.com
- About: Sending of triggered emails for Hello Retail customers

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Triggered email

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-06-19 | [Search degredation for select customers](https://stspg.io/dhsqmlfrwb10) | minor | 18m |
| 2025-05-23 | [Increased response time](https://stspg.io/r2pl40pcbwy0) | minor | 17m |
| 2023-01-07 | [We are currently experiences issues](https://stspg.io/ybwxht3svx9c) | incident | 24m |
| 2022-11-03 | [We are currently experiences issues](https://stspg.io/byy01wpzp3ym) | critical | 24m |
| 2022-08-08 | [Database issue](https://stspg.io/rf2558bqxkzg) | critical | 8m |

## Links

- HTML page: /status/helloretail/triggered-email
- Service: /status/helloretail.md