---
title: "Is Helpjuice Knowledge Bases down? Helpjuice Knowledge Bases status"
url: "https://www.openstatus.dev/status/helpjuice/helpjuice-knowledge-bases"
description: "Live Helpjuice Knowledge Bases status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helpjuice Knowledge Bases down?

**Answer:** No, Helpjuice Knowledge Bases is not down. All Helpjuice Knowledge Bases systems are operational.

- Status: operational
- Checked: 2026-11-07T02:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [Helpjuice](/status/helpjuice.md)
- Official status page: https://status.helpjuice.com
- About: Knowledge Base servers

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Helpjuice Knowledge Bases

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-08-12 | [Read-Only Mode Activated](https://stspg.io/grhg4vw835wh) | maintenance | 4h 14m |
| 2024-07-25 | [DNS Connection issues](https://stspg.io/myw4bdq91z3r) | major | 1h 39m |
| 2023-05-13 | [Helpjuice Maintanance](https://stspg.io/0t1y2p5fwsrg) | maintenance | 1h 53m |
| 2022-10-11 | [Temporary DB-related outage.](https://stspg.io/2shy496gd7n9) | incident | 2h 58m |
| 2022-09-20 | [Service outage](https://stspg.io/w89hxwg3td3l) | incident | 1m |

## Links

- HTML page: /status/helpjuice/helpjuice-knowledge-bases
- Service: /status/helpjuice.md