---
title: "Is Helpshift down? Helpshift status"
url: "https://www.openstatus.dev/status/helpshift"
description: "Live Helpshift status, what is affected right now, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helpshift down?

**Answer:** We don't have live data for Helpshift right now. Check the official Helpshift status page.

- Status: unknown
- Checked: 2026-11-06T22:22:16Z (stale)
- User reports in the last 15 minutes: 0
- Official status page: https://status.helpshift.com
- Website: https://helpshift.com

## Last 45 days

1 of 1 tracked days without issues.

## Recent incidents

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-16 | [HS Dashboard FAQ's Section – Service Degradation](https://stspg.io/svk678t4ck44) | minor | 1h 1m |
| 2026-10-10 | [Helpshift Service Outage](https://stspg.io/dc81y1xb0t2x) | incident | 1h 36m |
| 2026-10-02 | [Analytics Dashboard - Service Degradation](https://stspg.io/pkg2s52k45sy) | minor | 45m |
| 2026-08-31 | [Service Degradation – Snowflake Outage](https://stspg.io/3m79l2h6nh0r) | minor | 2h 56m |
| 2026-07-31 | [Web Support Page - Partial Degradation](https://stspg.io/sftg3q23c5w9) | minor | 2h 6m |

## Components (47)

47 without live data.

Each component has its own page: /status/helpshift/{component}.md, for example /status/helpshift/management-portal.md

## Links

- HTML page: /status/helpshift
- Upstream: https://status.helpshift.com
- All services: /status.md