---
title: "Is Helpshift AI Reply down? Helpshift AI Reply status"
url: "https://www.openstatus.dev/status/helpshift/ai-reply"
description: "Live Helpshift AI Reply status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helpshift AI Reply down?

**Answer:** No, Helpshift AI Reply is not down. All Helpshift AI Reply systems are operational.

- Status: operational
- Checked: 2026-11-07T00:11:31Z
- User reports in the last 15 minutes: 0
- Part of: [Helpshift](/status/helpshift.md)
- Official status page: https://status.helpshift.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting AI Reply

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-12-19 | [AI Reply Service Outage](https://stspg.io/tpb26rz9k31g) | minor | 1h 14m |

## Links

- HTML page: /status/helpshift/ai-reply
- Service: /status/helpshift.md