---
title: "Is Helpshift Auto Assignment down? Helpshift Auto Assignment status"
url: "https://www.openstatus.dev/status/helpshift/auto-assignment"
description: "Live Helpshift Auto Assignment status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helpshift Auto Assignment down?

**Answer:** No, Helpshift Auto Assignment is not down. All Helpshift Auto Assignment systems are operational.

- Status: operational
- Checked: 2026-11-07T00:06:41Z
- User reports in the last 15 minutes: 0
- Part of: [Helpshift](/status/helpshift.md)
- Official status page: https://status.helpshift.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Auto Assignment

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-06-16 | [Service Outage](https://stspg.io/mtn4cz1tr999) | critical | 41m |
| 2025-12-05 | [Helpshift Service Outage](https://stspg.io/5t7jvbb5drzc) | critical | 19m |
| 2025-10-18 | [Partial Degradation: Issue Auto-assignment (Delay)](https://stspg.io/nq0jr9cwpxy6) | minor | 58m |
| 2025-08-21 | [Real-Time Operations and Auto-assignment in Degraded State](https://stspg.io/3kc57bv5cr36) | minor | 1h 46m |
| 2025-07-12 | [Degraded performance in auto-assignment.](https://stspg.io/2r6hv6yw5sch) | minor | 3d 1h |

## Links

- HTML page: /status/helpshift/auto-assignment
- Service: /status/helpshift.md