---
title: "Is Helpshift New Issue Automation down? Helpshift New Issue Automation status"
url: "https://www.openstatus.dev/status/helpshift/new-issue-automation"
description: "Live Helpshift New Issue Automation status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helpshift New Issue Automation down?

**Answer:** No, Helpshift New Issue Automation is not down. All Helpshift New Issue Automation systems are operational.

- Status: operational
- Checked: 2026-11-07T07:10:14Z
- User reports in the last 15 minutes: 0
- Part of: [Helpshift](/status/helpshift.md)
- Official status page: https://status.helpshift.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting New Issue Automation

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-07-02 | [Helpshift Service Outage](https://stspg.io/v42jjzzpz0wx) | critical | 39m |
| 2026-04-01 | [Helpshift Automations Service Disruption](https://stspg.io/18xh1ksdcl0s) | major | 12m |
| 2026-03-10 | [Degraded performance on Helpshift Dashboard](https://stspg.io/08lmj862fyb5) | minor | 3h 11m |
| 2025-12-05 | [Helpshift Service Outage](https://stspg.io/5t7jvbb5drzc) | critical | 19m |
| 2025-10-09 | [Service Degradation](https://stspg.io/xv9vgz6x6fbw) | minor | 3h 9m |

## Links

- HTML page: /status/helpshift/new-issue-automation
- Service: /status/helpshift.md