---
title: "Is Helpshift Pre-issue flow down? Helpshift Pre-issue flow status"
url: "https://www.openstatus.dev/status/helpshift/pre-issue-flow"
description: "Live Helpshift Pre-issue flow status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helpshift Pre-issue flow down?

**Answer:** We don't have live data for Helpshift Pre-issue flow right now. Check the official Helpshift Pre-issue flow status page.

- Status: unknown
- Checked: 2026-11-07T02:30:18Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [Helpshift](/status/helpshift.md)
- Official status page: https://status.helpshift.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Pre-issue flow

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-05-07 | [Service Outage](https://stspg.io/9dkl1zyq47gj) | critical | 50m |
| 2026-05-05 | [Service Outage](https://stspg.io/nrwb5qvks8fw) | critical | 5h 52m |
| 2026-05-05 | [Service Degradation](https://stspg.io/k37c5pnscqwx) | critical | 2h 2m |
| 2025-09-16 | [Partial Outage](https://stspg.io/lc7cmrtdr65b) | major | 2h 30m |
| 2024-10-10 | [Delay in Chat Experience](https://stspg.io/knp5x16wbq2c) | critical | 4h 35m |

## Links

- HTML page: /status/helpshift/pre-issue-flow
- Service: /status/helpshift.md