---
title: "Is Helpshift Real-time Operations (RTO) down? Helpshift Real-time Operations (RTO) status"
url: "https://www.openstatus.dev/status/helpshift/real-time-operations-rto"
description: "Live Helpshift Real-time Operations (RTO) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helpshift Real-time Operations (RTO) down?

**Answer:** No, Helpshift Real-time Operations (RTO) is not down. All Helpshift Real-time Operations (RTO) systems are operational.

- Status: operational
- Checked: 2026-11-07T00:11:31Z
- User reports in the last 15 minutes: 0
- Part of: [Helpshift](/status/helpshift.md)
- Official status page: https://status.helpshift.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Real-time Operations (RTO)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-08-21 | [Real-Time Operations and Auto-assignment in Degraded State](https://stspg.io/3kc57bv5cr36) | minor | 1h 46m |

## Links

- HTML page: /status/helpshift/real-time-operations-rto
- Service: /status/helpshift.md