---
title: "Is Helpshift Web Chat down? Helpshift Web Chat status"
url: "https://www.openstatus.dev/status/helpshift/web-chat"
description: "Live Helpshift Web Chat status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Helpshift Web Chat down?

**Answer:** No, Helpshift Web Chat is not down. All Helpshift Web Chat systems are operational.

- Status: operational
- Checked: 2026-11-07T05:10:04Z
- User reports in the last 15 minutes: 0
- Part of: [Helpshift](/status/helpshift.md)
- Official status page: https://status.helpshift.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Web Chat

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-06-04 | [Helpshift Service Outage](https://stspg.io/v75c7z583rt1) | critical | 44m |
| 2026-05-07 | [Service Outage](https://stspg.io/9dkl1zyq47gj) | critical | 50m |
| 2026-05-05 | [Service Outage](https://stspg.io/nrwb5qvks8fw) | critical | 5h 52m |
| 2026-05-05 | [Service Degradation](https://stspg.io/k37c5pnscqwx) | critical | 2h 2m |
| 2025-12-05 | [Helpshift Service Outage](https://stspg.io/5t7jvbb5drzc) | critical | 19m |

## Links

- HTML page: /status/helpshift/web-chat
- Service: /status/helpshift.md